Share Tweet Share Email
Tag: Tyler Bieda
Tyler Bieda and Lydia Warren
Kevin Morgan updated, tested and trained his fellow employees on the ResTool app. Samantha Lachowicz created a graphical analysis of Helpdesk “trouble tickets” by category and impact to measure the Helpdesk’s performance. James Sheputis assumed the responsibilities of a tech lab’s graduate assistant, overseeing trouble tickets, attending Helpdesk meetings and working with technical staff outside...