Heather Pierce and Michelle Lilly

NIU psychology study links 9-1-1 dispatchers with post-traumatic stress disorder symptoms

Homicides, suicides, domestic violence, car crashes. For most people, it’s the stuff of nightmares. For busy 9-1-1 emergency dispatchers, it’s all in a day’s work. Now a new study by researchers at Northern Illinois University suggests that the on-the-job, indirect exposure to

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