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Tag: college and career readiness
Tyler Bieda and Lydia Warren
Kevin Morgan updated, tested and trained his fellow employees on the ResTool app. Samantha Lachowicz created a graphical analysis of Helpdesk “trouble tickets” by category and impact to measure the Helpdesk’s performance. James Sheputis assumed the responsibilities of a tech lab’s graduate assistant, overseeing trouble tickets, attending Helpdesk meetings and working with technical staff outside...