Despite all other institutional support, we the faculty have been in need of immediate assistance in many technical issues related to remote teaching and Eric has been there for us literally day and night! Additionally, I hear from my students that they always turn to him for not only IT support but for course content based questions in various fields, primarily linguistics and FYComp, and they are praising him for exceptional altruism and knowledge! He has also been serving diligently at our Department Council. Eric is a colleague one would meet once in a life time! You are simply awesome and exceptional, Eric! Thank you!