After several staffing changes in our office, and the need to make many changes the modality of our service due to COVID, Julie single-handedly continues to manage a large call volume and various administrative tasks without complaint. While facing extreme personal hardship and loss, Julie committed herself to ensuring that calls to our office were managed without a hiccup during our regular office hours when most would simply take vacation days. Additionally, our former director retired in July, Julie has played a pivotal role in helping us to stay on track with critical tasks and fleshing out new approaches to processes in order to make things more streamlined for our staff and students. Julie’s dedication and investment into her job is as apparent as our appreciation for her as a person, colleague and friend. We are extremely grateful to have her as part of our team. Thank you, Julie!