My department does a lot of temporary employment hiring (students, GAs and extra help). Sometimes things get a bit jumbled. Mary has been ‘johnny on the spot’ answering each email I send quickly and politely.

I know HR tends to get a bad rap sometimes. But with people like Mary Hoebing, I have no idea how anyone could even think HR doesn’t care. Mary exemplifies customer service, politeness and an absolute positive willingness to help.