I started at NIU in March of this year. Anne was delegated the task of training me. While still doing all of her own work, Anne patiently answered all of my questions. She helped me feel comfortable and competent in my new role. Anne still answers all of my questions with kindness and a smile regardless of how busy she is. I am grateful for such a warm and knowledgeable introduction to my work, NIU and the DeKalb area. Thanks, Anne!