Rachel Jurs-Lauderdale – Educator Licensure and Preparation

Rachel is a skilled communicator who routinely takes calls from individuals who are frustrated by bureaucratic hurdles they encounter as a result of the licensure process either internal or external to the university. She handles them all with patience and finesse and focuses on finding solutions and creating positive relationships with the university. For example, she recently de-escalated a situation with an angry caller and left that individual feeling heard and responded to.

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