The Division of Information Technology (DoIT) group formerly known as NIUTel – and then IT Communication Services – is moving this week to the Wellness and Literacy Building at the corner of Sycamore and Bethany roads.
The move combines Communication Services resources with the DoIT Helpdesk already located in the Wellness and Literacy Building. A new Service Desk model is being implemented to provide first contact resolution and timely request fulfillment 24/7/365.
In addition to the DoIT Helpdesk at (815) 753-8100, communication services support is available at DoIT.niu.edu > Voice Services and at the Technology Support Desk on the first floor of Founders Memorial Library.
For more information, or to express concerns about the move, email [email protected].