Campus email users migrating from GroupWise to Outlook

Outlook logoThe migration from GroupWise email and calendaring to Outlook has begun.

NIU’s Division of Information Technology (DoIT) and some early adopters have already migrated, totaling about 350 mailboxes so far.

By the end of 2014, more than 1,500 accounts will have converted to Outlook, including Housing and Dining, the Office of the Provost, the Office of the President, the Graduate School and the Division of Research and Innovative Partnerships.

Outlook was designed to present a clear view of email, calendars and contacts. “There are a lot of features that I’m just beginning to explore,” said Vance Moore, support associate for DoIT Information Security and Operations. “I really like the clean interface and the ability for power users to customize so many functions.”

Sabrina Hammond, manager of DoIT Communication Services, likes the ability to make a webinar appointment simply by clicking “Add to calendar” on the host’s web page to put it on her Outlook calendar. “The time automatically adjusted from GMT to CST, too,” she said. “I was elated.”

While the migration process has gone smoothly so far, John Kearsing, Office 365 project manager, said that using a new email system will require some learning and adjustment on the part of every user. “A top priority has been to ensure that learning can happen as quickly as possible so the adjustment is as easy as possible,” Kearsing said.

Many departmental LANAdmins went to Outlook training in October and will migrate their own email well ahead of their department so they’ll be ready to help their users. Hands-on Outlook training will be provided by DoIT to every department.

Start-up guides, FAQ’s, documentation, how-to’s and videos are available online. The NIU Knowledge Base also has a growing searchable collection of articles on Outlook.

Migration is done by department so all the users in an area move simultaneously. The complete migration schedule is being finalized and will be posted online.

When the project has been completed in July 2015, approximately 8,000 mailboxes used by faculty, staff, student workers, affiliates and resources will have been converted.

For more information, call (815) 753-8100 or email helpdesk@niu.edu.

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