My son will be an incoming freshman at NIU this fall. He encountered some trouble with online registration for orientation. I went online and found Nick’s contact information as a possible person that could assist. Well, not only did he assist, he was patient, walked us through the correct steps, never sounded annoyed or bothered with our questions, and even confirmed after all was done that we had registered him correctly! He even directed me to the correct offices for some other questions we came across as we were completing his registration.
I didn’t know Nick before, and I’m very glad he’s part of our NIU community! Amazing customer service, knowledge, and way of making an new student feel welcome!
Thank you Nick!